Privacy Policy for Guiding Compass Advisory
At Guiding Compass Advisory, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our online platform and in connection with our services, including executive coaching, career transition support, leadership development programmes, skills assessment, CV and interview preparation, workplace wellbeing initiatives, and outplacement services.
1. Information We Collect
We collect various types of information to provide and improve our services.
- Personal Information You Provide: This includes information you provide when you register for an account, inquire about our services, complete forms, communicate with us, or participate in our programmes. This may include your name, contact details (email address, phone number, postal address), professional background, career history, educational details, assessment results, and any other information relevant to the coaching or advisory services you seek.
- Information from Your Organisation: If your employer or an organisation sponsors your engagement with us, they may provide us with certain personal information necessary to facilitate our services to you.
- Usage Data: We automatically collect information on how our online platform is accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services, including delivering executive coaching, career transition support, and other advisory programmes.
- To personalise your experience and respond to your individual needs.
- To improve our online platform and service offerings based on your feedback.
- To communicate with you, send you service updates, newsletters, and promotional materials that may be of interest to you, where permissible and in accordance with your preferences.
- To process transactions and manage billing for our services.
- To monitor the usage of our online platform and detect, prevent, and address technical issues.
- To fulfil our legal obligations and resolve any disputes.
3. Disclosure of Your Information
We may share your information with third parties only in specific circumstances:
- Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processing, IT support, analytics). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
- Legal Requirements: We may disclose your personal information in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of Guiding Compass Advisory; prevent or investigate possible wrongdoing in connection with the service; protect the personal safety of users of the service or the public; protect against legal liability.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
4. Security of Data
The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Guiding Compass Advisory aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
6. Links to Other Sites
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Guiding Compass Advisory
- 1290 Broadwick Street, Floor 5
- London, Greater London
- W1F 7EZ
- United Kingdom